Privacy Policy

EdgeWeb

10-18 Maruyamacho, Shibuya, Tokyo 150-0044, Japan

Email: info@dralvenroad.com

Last updated: October 22, 2025

Introduction

At EdgeWeb, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or participate in our training programs. We are committed to protecting your data and ensuring transparency in all our practices.

This policy applies to all information collected through our website, email communications, and any other services we provide. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms on our website
  • Register for training programs or courses
  • Subscribe to our newsletters or communications
  • Communicate with us via email or phone
  • Participate in surveys or feedback requests

The personal information we may collect includes:

  • Name and contact information (email address, phone number)
  • Professional information (job title, company name)
  • Educational background and experience level
  • Training preferences and interests
  • Payment and billing information for course registration

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • Browser type and version
  • Operating system and device information
  • IP address and geographic location
  • Pages visited and time spent on our website
  • Referring website or source of traffic
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

Service Delivery and Communication

  • Responding to your inquiries and requests
  • Providing information about our training programs
  • Processing course registrations and payments
  • Sending course materials and updates
  • Communicating about schedule changes or important announcements

Website Improvement and Analytics

  • Understanding how visitors use our website
  • Analyzing traffic patterns and user behavior
  • Improving website functionality and user experience
  • Testing new features and content
  • Identifying and fixing technical issues

Marketing and Promotional Activities

  • Sending newsletters about new courses and training opportunities
  • Sharing relevant content and educational resources
  • Informing you about special offers or discounts
  • Conducting market research and surveys

Legal and Security Purposes

  • Complying with legal obligations and regulations
  • Protecting against fraud and unauthorized access
  • Enforcing our terms of service and policies
  • Resolving disputes and addressing complaints

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given us explicit permission to use your information for specific purposes
  • Contract Performance: When processing is necessary to fulfill our contractual obligations with you
  • Legitimate Interests: When we have a legitimate business interest that does not override your privacy rights
  • Legal Compliance: When we need to process data to comply with legal obligations

Data Sharing and Third Parties

We may share your information with trusted third parties in the following circumstances:

  • Service Providers: Companies that help us operate our website, process payments, or deliver services (email providers, hosting services, analytics platforms)
  • Training Partners: Educational institutions or instructors involved in delivering course content
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of sensitive information with access controls
  • Regular security assessments and vulnerability testing
  • Employee training on data protection practices
  • Limited access to personal information on a need-to-know basis
  • Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact Form Data: Retained for up to 2 years after the last interaction
  • Course Registration Data: Retained for the duration of the course plus 3 years for records
  • Marketing Communications: Retained until you unsubscribe or opt out
  • Analytics Data: Aggregated data may be retained indefinitely for statistical purposes

When data is no longer needed, we securely delete or anonymize it. Some information may be retained longer if required by law or for legitimate business purposes.

Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

Request copies of your personal information that we hold

Right to Rectification

Request correction of inaccurate or incomplete information

Right to Erasure

Request deletion of your personal information in certain circumstances

Right to Restriction

Request limitation on how we process your data

Right to Data Portability

Receive your data in a structured, commonly used format

Right to Object

Object to processing based on legitimate interests or for marketing

Right to Withdraw Consent

Withdraw consent for data processing at any time

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Exercising Your Rights

To exercise any of your privacy rights, please contact us using the information provided below. We will respond to your request within 30 days. You may need to provide identification to verify your identity before we process your request.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Children's Privacy

Our services are intended for adults and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

International Data Transfers

Our services are based in, and your information is primarily processed and stored within. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

EdgeWeb

10-18 Maruyamacho, Shibuya, Tokyo 150-0044, Japan

Email: info@dralvenroad.com

Phone: +81 120-524-185

We are committed to resolving privacy concerns in a timely and transparent manner.